Contact

Have a question or need help booking?

We're local, we respond within 24 hours, and we're easy to reach. Reach out however works for you.

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What can we help with?

Select your enquiry type and fill in the details — we'll reply within 24 hours.

What's this about?

Get in touch

We respond within 24 hours.

Looking for something specific?

Booking a clean? Use the online scheduler at /appointments — pick a time, set out your bins, pay after.

Commercial or strata quote? See our commercial services at /commercial for custom scheduling and pricing.

General question? Email or call — we respond within 24 hours.

FreshBin Co. service professional ready to clean bins
Common Questions

Quick answers.

Still have a question? Email us — we respond within 24 hours.

What areas do you service?

Our primary service area is the Tri-Cities — Coquitlam, Port Coquitlam, and Port Moody — with no transit fee. We also serve Burnaby and Surrey, where a transit fee may apply. Email us or call if you're unsure whether we cover your area.

How quickly do you respond to enquiries?

Within 24 hours, typically faster during business hours. For immediate booking, the online scheduler is the fastest option.

I manage a strata or multi-unit property — can you help?

Yes. We work with strata corporations and property managers across the Tri-Cities. Custom scheduling, consolidated service, and reliable coverage. See our commercial services →